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PLAY GROUP POLICY

Welcome to our messy and sensory play preschooler playgroup! Here, we ensure a hassle-free booking experience for all our visitors. We provide a variety of workshops to stimulate your child's senses and creativity.

Our Playgroup Guarantee
We are confident that you will love our playgroup! With our satisfaction guarantee, if you're not completely satisfied with your experience, we will refund your payment. Your happiness is our priority.

DELIVERY OPTIONS

 Orders containing in-stock items are processed and dispatched as soon as possible and shipped within 1-2 business days. 

Pre-order items will always be listed and dispatched as soon as possible.

 

We offer standard shipping only and delivery is a flat rate of $10.95

​Standard shipping packages will be delivered within 2-5 business days after dispatch.

Pick up your items at a Messy Playgroup!

or

​Local Delivery within 5km's of Fraser Rise (3336) available free of charge. 

Please email me at adeles.mess@gmail.com to arrange. 

PRODUCT RETURNS POLICY

Damaged / Faulty Item

Please check all items you ordered when you receive your parcel.

Please check if there are any damage within 24 hours of receipt to lodge a claim. Please send an email to adeles.mess@gmail.com with photo of the damaged item, parcel label and packaging together in a photo. We cannot lodge a claim after the timeframe.  

 

WE ARE UNABLE TO REFUND FOR CHANGE OF MIND

ABN: 50 732 380 649

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